How to Change User Password

First, you can create a customer login password on customer creation time.
client login pass code used to internet access and client portal login pass word.
There are two ways to changes User Login pass word .
1. Admin Portal.
2. Client Portal.

1.Change user password in Admin Portal

Admin Portal can modify the user login password for client portal and internet access.
Open user dashboard.
After open user dashboard first tab account info has three cards will be shown.
Third card billing information includes a Reset Password button. click on this button open a modal ‘Do you want to change password?’.

First fills a new password for the user in this modal.
After filling new password details you get to two option in there.
Enable User Portal Password it means you can update the new password to the client portal access password.
Update Login Password it means you can change the new password to internet access password.
You can select both or anyone option you want to change password.
And then click on Reset password Button to reset the password.
password successfully changes then appear success message.

Admin Portal has changed both pass word client login portal and internet access.
if you want to change only one pass word then select any one option otherwise select both in change password modal.
You fill new password but can not select any option in reset password and you click reset password button then reset only client portal login password by default.
If you click on “Reset Password” Button without filling password then “Provide password for reset” message will display.

client can update only the client portal login pass code but cannot change internet access pass word in the Client Portal.
Click the following a link to steps for client portal pass word change.