Terms and conditions

Terms and Conditions

1. Once payment is made, it is non-refundable or non-cancellable for any reason.
2. After successful payment, customers will get access to User ID & Password within the specified time.
3. All sales of service are final, and there will be no refund or exchange permitted. Please be advised that You are responsible for the Recharge and all charges that result from those purchases. PHP Radius is not responsible for any purchase of Recharge for an incorrect account number.
4. However, in a case where a transaction has been completed by you on the Site, and money has been charged to your card or bank account but a Service has not been delivered within 24 hours of your completion of the transaction, then you may inform us by mail.
5. In such a scenario, you will be entitled to a full refund. We request you to include in the email the following details – Amount, Transaction date, and Order Number. PHP Radius shall investigate the incident, and if it is found that money was indeed charged to your card or bank account without delivery of service, then you will be refunded the money within 7 working days from the date of the receipt of your email.

Cookies

To improve the responsiveness of the sites for our users, we may use “cookies” or similar electronic tools to collect information to assign each visitor a unique, random number as a User Identification (User ID) to understand the user’s individual interests using the Identified Computer. Unless you voluntarily identify yourself (through registration, for example), we will have no way of knowing who you are, even if we assign a cookie to your computer. The only personal information a cookie can contain is the information you supply.

Our advertisers may also assign their own cookies to your browser (if you click on their ads), a process that we do not control.
Our web servers automatically collect limited information about your computer’s connection to the Internet, including your IP address, when you visit our site. This information does not identify you personally.

Links to Other Sites

Our policy discloses the privacy practices for our own website only. Our site provides links to other websites that are beyond our control. We shall in no way be responsible in any way for your use of such sites.

Information Sharing

We share sensitive personal information with any third party without obtaining the prior consent of the user only in the following limited circumstances:

• When it is requested or required by law or by any court or governmental agency or authority to disclose, for the purpose of verification of identity, or for the prevention, detection, investigation including cyber incidents, or for prosecution and punishment of offenses.
• We propose to share such information within its group companies and officers and employees of such group companies for the purpose of processing personal information on its behalf.

Information Security

We take appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of data. This includes encryption and physical security measures.

While we implement robust security measures, no security system is impenetrable. We cannot guarantee the security of our database or information transmitted over the Internet.